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The address details you have provided cannot be changed once they have been submitted for verification. We will attempt to verify your address as part of the payment process.

If we are unable to confirm your address for whatever reason, you will only be charged a partial verification fee of £0.50 rather than the full amount.

Unfortunately, we were unable to validate the personal details you have provided

Reason for failure:

You have been charged a failed verification check fee of £0.50 rather than the full order amount of

You may wish to go back and confirm that you accurately entered your name, date of birth, address history and gender (as shown on your passport). You can make amendments and resubmit if you spot any mistakes.

If all details are correct, you can use an app such as Clear Score or Credit Karma to help understand what details are held on public and financial records. If you need further help, please contact us and we will try our best to advise.

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Delivery Address Confirmation

Is your current address where you would like MyID Card to send your printed card?