Your eVoucher code

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We've sent an email to mo@coaxcreative.com with your Luciditi Setup Code

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The address details you have provided cannot be changed once they have been submitted for verification. We will attempt to verify your address as part of the payment process.

If we are unable to confirm your address for whatever reason, you will only be charged a partial verification fee of £0.50 rather than the full amount.

Unfortunately, we were unable to validate the personal details you have provided

Reason for failure:

You have been charged a failed verification check fee of £0.50 rather than the full order amount of

You may wish to go back and confirm that you accurately entered your name, date of birth, address history and gender (as shown on your passport). You can make amendments and resubmit if you spot any mistakes.

Please make sure that your name and gender are entered exactly as they appear on your passport otherwise when it comes to the next stage (installing the Luciditi App), the passport cross-check will fail.

PLEASE NOTE: If you do not have a UK bank account / credit card OR you are not registered on the electoral roll at the address supplied, then its unlikely you will be matched and consequently we cannot offer you an Age Proof digital credential.

If all details are correct, you can use an app such as Clear Score or Credit Karma to help understand what details are held on public and financial records. If you need further help, please contact us and we will try our best to advise.

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