Purchase Luciditi Age Proof
PASS Certified Digital Proof of Age
Your eVoucher code
has been accepted
We've sent an email to mo@coaxcreative.com with your Luciditi Setup Code
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-
Choose
card + Pay -
Install
Luciditi App -
Verify Identity
with Selfie &
Passport -
Activate
your Age Proof
IMPORTANT: Production of your physical MyID Card cannot begin until you have activated Age Proof from within the Luciditi App. Quoted delivery times are based on the date of Age Proof activation, not the date of this order.
Please remember to activate your Age Proof once you have completed setup in the Luciditi App
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Order Completed
The address details you have provided cannot be changed once they have been submitted for verification. We will attempt to verify your address as part of the payment process.
You will be transferred to your bank for confirmation of your details, NO payment will be taken at this stage
If we are unable to confirm your address for whatever reason, you will only be charged a partial verification fee of £0.50 rather than the full amount.
Here is a summary of the information that you have provided and confirmed by your bank
Before we begin
Minimum Requirements
- Must be a permanent UK resident, 16 years or older
- Must appear on the electoral roll as an adult and/or have a bank account or credit card
- Must have access to a valid Passport with matching details (including name and gender)
- Must be able to complete a Digital Application Process without assitance
- Apple iOS (8 or above) or Android (8 Oreo or above) smartphone with working front and rear cameras
Please Note
- Scans of physical forms of ID are not accepted - Luciditi ID verification is fully digital, there are no exceptions
- Foreign nationals must permanently reside at a UK address
- It may not be possible for some younger or foreign applicants to be digitally verified. See further details here
- If your name, age and UK address cannot be verified OR you later cancel your order; you will be charged a non-refundable verification fee for each check (indicated prior to ordering)
- All enquiries via the Contact Us form. We do not operate a telephone based customer service line
Unfortunately, we were unable to validate the personal details
Reason for failure:
You have been charged a failed verification check fee of £0.50 rather than the full order amount of
You may wish to go back and confirm that you accurately entered your name, date of birth, address history and gender (as shown on your passport). You can make amendments and resubmit if you spot any mistakes.
You may wish to try again using a different bank who has your up-to-date details.
Alternatively, choose an different verification method. Go back to the start and select "Credit Agency Soft Check" and get verified by a credit referencing agency. This is only suitable for people who have credit history and appear on the electoral role at their current address.
Are you a student? Please read these helpful tips to help us match you against credit and electoral roll databases.
Use your home address as 'current address' rather than your term time University address. This is typically where your bank account is registered and where there is more likely to be an electoral roll record.
If your bank or credit card company is registered with your University address, use this unless it was updated recently.
Please make sure that your name and gender are entered exactly as they appear on your passport otherwise when it comes to the next stage (installing the Luciditi App), the passport cross-check will fail.
PLEASE NOTE: If you do not have a UK bank account / credit card OR you are not registered on the electoral roll including your date of birth (you must give your local council your date of birth once you turn 18) at the address supplied, then its unlikely you will be matched and consequently we cannot offer you an Age Proof digital credential.
If all details are correct, you can use an app such as Clear Score or Credit Karma to help understand what details are held on public and financial records. If you need further help, please contact us and we will try our best to advise.
Payment Processing Failure
Please check your card details and retry or use a different card
Reason for failure:
Unfortunately, we were unable to verify your personal details.
Reason for failure:
You may wish to try again using a different bank who has your up-to-date details.
Alternatively, choose an different verification method. Go back to the start and select "Credit Agency Soft Check" and get verified by a credit referencing agency. This is only suitable for people who have credit history and appear on the electoral role at their current address.
We are unable to accept your order due to an incorrect date of birth.
Reason for failure:Your date of birth is not valid for the selected card type
Orders must relate to your actual date of birth. Please go back and amend your Age Proof type.
Unfortunately we are unable to process your application at this time.
Reason for failure:Your details did not pass background checks for fraud and/or being at risk of fraud.
Please wait a moment - your verification data is being transferred
Delivery Address Confirmation
Is your current address where you would like MyID Card to send your printed card?